Testify is a mobile based customer experience feedback platform that amplifies the customer voice by aggregating feedback provided about a particular product or service provider. Customers are able to rate their product or service experience on a scale of 1 - 10 and provide additional detail (e.g. pictures) about their experience. Testify aggregates all the feedback to calculate an average rating for the product or service. Testify also ranks products and services within their respective categories to give users an idea of the the relative customer perception of the products and services. Product owners and service providers are able to respond to customer experiences through Testify.
Key Features
- Have the option of sharing your product and service experience ratings to Facebook
- Create and customize your own newsfeed to see feedback from other customers who have experienced your favourite products and services
- View how products and services rank against their competitors
- Opt-in or out of having product owners and services companies contact you about your experience
- Access an extensive database of products and service providers
Testify - amplifying your voice, giving you power.